![Dr. Kim smiling and connecting with happy patient outside.](https://images.ctfassets.net/pxcfulgsd9e2/6idzqROgbgDZITVXnxSah9/a0c23fb9423ae8f5df74abbaddb7b52f/UX0691-dr.kim-connecting-with-patient-duplex-3840x2160.jpg?f=center&fit=fill&fl=progressive&fm=jpg&h=786&q=85&w=1396)
Five Must Haves
To ensure Sharp is the best place to work, practice medicine and receive care, employees exemplify the Must Haves — five essential behaviors and actions in the workplace.
Model behaviors Sharp employees exemplify
The five Must Haves of The Sharp Experience are:
Greet people with a smile and "Hello," using their name when possible.
Take people where they are going, rather than point or give directions.
Use key words at key times. "Is there anything else I can do for you? I have the time."
Foster an attitude of gratitude. Send thank-you notes to deserving employees.
Round with reason to better connect with staff, patients, family and other customers.