People
2024 Pillars of Excellence Award Winners
See the extraordinary work done by the 2024 Pillars of Excellence Award winners under the People Pillar.
Individual
Noelle Pederson, Sharp Coronado Hospital
When she joined the Sharp Coronado team, Noelle established herself as an expert in music therapy and an advocate for the well-being of patients, residents and team members.
In addition to bringing music to the halls of the hospital and the island, Noelle has initiated Mindful Moments to support team members. She often leads 15-minute meditation sessions to help them relax or rejuvenate as needed.
Team
Peri-Op 101, Sharp HealthCare — Multi-Entity
The Critical Care Conversations team identified the need to provide emotional and psychological support to mitigate the long-term effects of the COVID-19 pandemic on employees’ mental health. The team launched the Critical Care Conversation series, a twice-monthly forum where staff could freely voice their thoughts and feelings on a range of topics. This program contributed to a reduced turnover rate that was significantly lower than the national average and has been adopted by other critical care units within Sharp.
Department
Surgical Procedure Area — Advanced Clinicians, Sharp Memorial Hospital
To better meet the needs of new hires and existing team members, the advanced clinicians in this department revised their orientation program.
They standardized the onboarding process and developed detailed timeframes, communication tools, expectations for preceptors, and responsibilities for leaders — ultimately creating an orientation that is relevant, reliable and genuinely helpful.
As a result, retention rates for new hires increased to 100% and survey responses show positive feedback.